Kanshe Shares Launches Quality Complaint Hotline

Release time:

2022-10-28 13:51

Source:

To gather feedback from various sources through multiple channels and continuously improve product quality and service levels, Kanshe Co., Ltd. launched a quality complaint hotline on October 25, 2022.

Quality complaint hotline: 0851-84879026.

Complaints Department: Technical Quality Department of Kan She Co., Ltd.

The quality complaint hotline is available 24 hours a day. During regular business hours (9:00 a.m. to 5:30 p.m., weekdays), calls will be answered and recorded by staff members. During holidays, calls will be recorded via voice messages.

Scope of Complaints (including but not limited to): If you discover issues with the products and services provided by Kanshe Shares, or if you are dissatisfied with the products and services offered by Kanshe Shares, you may file a complaint against both the personnel and departments involved in providing these products.

Complaint Handling Procedure: We will investigate and verify the details of the complaint. Once any issues are confirmed, we will take strict disciplinary action against the relevant department and personnel in accordance with the company’s management regulations, and promptly provide feedback to the complainant.